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<html><head><title>Why was I charged $147 when I signed up for the monthly plan?</title></head><body>
<strong>Why was I charged \$147 when I signed up for the monthly plan?</strong><br />
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It looks like you accidentally signed up for the Yearly Starter Plan. Here’s a screenshot from our Pricing page showing the option to choose the Yearly plan, which is selected by default:<br />
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<img src="//cdn.clickmagick.com/images/user/faqs/faq239annualbilling.jpg" /><br />
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But fret not! It’s easy to switch to the monthly plan and get a refund for the remaining charges.<br />
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Here’s how you can do that:<br />
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<td valign="top"><b>1.</b></td>
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<td>In the <strong>Account</strong> menu at the top of the screen, click on <a href="/user/billing.cgi" target="_blank"><strong>Billing</strong></a>.</td>
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<td valign="top"><b>2.</b></td>
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<td>Click on <strong>Manage Subscription</strong>.</td>
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<td valign="top"><b>3.</b></td>
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<td>Choose the <strong>Starter Monthly</strong> plan.</td>
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<div class="faq-note"><b>Note:</b> If you were recently charged for the Yearly plan, the system will automatically refund you the $130 difference and charge you $17 per month only.<br />
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Please keep in mind that most banks typically take 2 to 3 business days to process the refund on their end but your bank could be different. You will need to contact your bank to get that information.</div>
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If the system doesn’t show you a refund being issued, simply contact us at our <strong><a href="https://www.clickmagick.com/user/action/account/help.cgi?action=helpdesk" target="_blank">1-Hour Support</a></strong> desk and we’ll be happy to help.
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