Prepare
Checks if the ticket has service level defined.
Commit
Set the Due date accordingly to SLA.
Checks if the ticket has service level defined.
Set the Due date accordingly to SLA.
To install RT::Extension::SLA, copy and paste the appropriate command in to your terminal.
cpanm RT::Extension::SLA
perl -MCPAN -e shell
install RT::Extension::SLA
For more information on module installation, please visit the detailed CPAN module installation guide.
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