IsApplicable
Applies the current scrip when SLA is not set. Returns true on create, but only if SLA CustomField is applied to the ticket and it has no value set.
There is an ongoing outage on the primary CPAN mirror. It is possible to work around the issue by using MetaCPAN as a mirror.
Applies the current scrip when SLA is not set. Returns true on create, but only if SLA CustomField is applied to the ticket and it has no value set.
To install RT::Extension::SLA, copy and paste the appropriate command in to your terminal.
cpanm RT::Extension::SLAperl -MCPAN -e shell
install RT::Extension::SLAFor more information on module installation, please visit the detailed CPAN module installation guide.
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