Revision history for RT-Extension-AwayMode
0.05 2026-09-30
- Lower the minimum Perl version from 5.36 to 5.20. The modules
declared "use v5.36;" only to get non-experimental subroutine
signatures, and Makefile.PL turned that into a hard build-time
requirement, so the extension refused to install on older Perls
for no real reason. They now ask for v5.20 plus the signatures
feature explicitly.
- CI: also test against Perl 5.20 and 5.32.
0.04 2026-08-11
- Add Catalan (ca) and Spanish (es) translations.
- UPGRADING: the one-time SetApplicableTransTypes tweak for existing
installs also updates the scrip condition's description to match
its widened behavior. Cosmetic only (it's what the admin UI shows
for the condition) -- SetApplicableTransTypes is still the part
that actually changes behavior.
0.03 2026-08-07
- Hand tickets off on comments as well as replies. An rt-mailgate run
with --action comment records incoming mail as a Comment rather than
a Correspond transaction, so a Correspond-only condition never saw
those replies. See UPGRADING in the docs: existing installs need a
one-time database tweak to widen the installed scrip condition.
- New $AwayModeTransactionTypes option to narrow which transaction
types trigger the handoff (default: Correspond and Comment).
- New $AwayModeIgnorePrivilegedComments option (off by default) to
exempt comments written by privileged users, so a colleague's
internal note doesn't unassign the ticket.
0.02 2026-08-07
- Let administrators set or clear away mode for other users, from
Admin -> Users -> (select a user) -> Settings -> Away Mode. Requires
the AdminUsers right and writes the same preference the self-service
page does.
- Don't hand off a ticket when the away owner is the one replying: if
they answer a ticket they own, they're evidently still working on it.
- Fix away dates being stored one day early for users in timezones east
of UTC. Dates were parsed in the user's timezone but rendered back to
ISO in UTC.
0.01 2026-08-06
- Initial release
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