@CustomFields = (
    {
        Name        => 'PublicKey',
        Type        => 'Text',
        LookupType  => 'RT::User',
        MaxValues => 1,
        Disabled    => 0,
        Description => 'Public Key',
    },
);

@Templates = ( 

    {   Queue       => '0',
        Name        => 'NoPublicKey',    # loc
        Description =>
            'What RT should send when the user has no defined public key'
        ,                                # loc
        Content => q{
You haven't defined a S/MIME public key in your RT profile yet. Until you do that,
you will only get mail containing the subject and URL of an RT ticket.

<URL: {$RT::WebURL}Ticket/Display.html?id={$Ticket->id} >
}
    },

);