/ 
Net-API-Stripe-v2.0.5
River stage one • 1 direct dependent • 1 total dependent
/ Net::API::Stripe::Dispute::Evidence

NAME

Net::API::Stripe::Dispute::Evidence - A Stripe Dispute Evidence Object

SYNOPSIS

my $evidence = $stripe->dispute->evidence({
    access_activity_log => null,
    billing_address => '1-2-3 Kudan-Minami, Chiyoda-ku',
    cancellation_policy => undef,
    cancellation_policy_disclosure => undef,
    cancellation_rebuttal => undef,
    customer_communication => undef,
    customer_email_address => 'john.doe@example.com',
    customer_name => 'John Doe',
    customer_purchase_ip => '1.2.3.4',
    customer_signature => undef,
    duplicate_charge_documentation => undef,
    duplicate_charge_explanation => undef,
    duplicate_charge_id => undef,
    product_description => 'Professional service',
    receipt => undef,
    refund_policy => undef,
    refund_policy_disclosure => undef,
    refund_refusal_explanation => 'Customer has already used Big Corp, Inc service billed',
    service_date => '2020-04-07',
    service_documentation => undef,
    shipping_address => undef,
    shipping_carrier => undef,
    shipping_date => undef,
    shipping_documentation => undef,
    shipping_tracking_number => undef,
    uncategorized_file => undef,
    uncategorized_text => undef,
});

VERSION

v0.100.0

DESCRIPTION

A dispute occurs when a customer questions your charge with their card issuer. When this happens, you're given the opportunity to respond to the dispute with evidence that shows that the charge is legitimate. You can find more information about the dispute process in Stripe Disputes and Fraud documentation.

This is instantiated by method evidence in module Net::API::Stripe::Dispute

CONSTRUCTOR

new( %ARG )

Creates a new Net::API::Stripe::Dispute::Evidence object. It may also take an hash like arguments, that also are method of the same name.

METHODS

access_activity_log string

Any server or activity logs showing proof that the customer accessed or downloaded the purchased digital product. This information should include IP addresses, corresponding timestamps, and any detailed recorded activity.

billing_address string

The billing address provided by the customer.

cancellation_policy string (expandable)

(ID of a file upload) Your subscription cancellation policy, as shown to the customer.

When expanded, this is a Net::API::Stripe::File object.

cancellation_policy_disclosure string

An explanation of how and when the customer was shown your refund policy prior to purchase.

cancellation_rebuttal string

A justification for why the customer’s subscription was not canceled.

customer_communication string (expandable)

(ID of a file upload) Any communication with the customer that you feel is relevant to your case. Examples include emails proving that the customer received the product or service, or demonstrating their use of or satisfaction with the product or service.

When expanded, this is a Net::API::Stripe::File object.

customer_email_address string

The email address of the customer.

customer_name string

The name of the customer.

customer_purchase_ip string

The IP address that the customer used when making the purchase.

customer_signature string (expandable)

(ID of a file upload) A relevant document or contract showing the customer’s signature.

When expanded, this is a Net::API::Stripe::File object.

duplicate_charge_documentation string (expandable)

(ID of a file upload) Documentation for the prior charge that can uniquely identify the charge, such as a receipt, shipping label, work order, etc. This document should be paired with a similar document from the disputed payment that proves the two payments are separate.

When expanded, this is a Net::API::Stripe::File object.

duplicate_charge_explanation string

An explanation of the difference between the disputed charge versus the prior charge that appears to be a duplicate.

duplicate_charge_id string

The Stripe ID for the prior charge which appears to be a duplicate of the disputed charge.

product_description string

A description of the product or service that was sold.

receipt string (expandable)

(ID of a file upload) Any receipt or message sent to the customer notifying them of the charge.

When expanded, this is a Net::API::Stripe::File object.

refund_policy string (expandable)

(ID of a file upload) Your refund policy, as shown to the customer.

When expanded, this is a Net::API::Stripe::File object.

refund_policy_disclosure string

Documentation demonstrating that the customer was shown your refund policy prior to purchase.

refund_refusal_explanation string

A justification for why the customer is not entitled to a refund.

service_date string

The date on which the customer received or began receiving the purchased service, in a clear human-readable format.

service_documentation string (expandable)

(ID of a file upload) Documentation showing proof that a service was provided to the customer. This could include a copy of a signed contract, work order, or other form of written agreement.

When expanded, this is a Net::API::Stripe::File object.

shipping_address string

The address to which a physical product was shipped. You should try to include as complete address information as possible.

shipping_carrier string

The delivery service that shipped a physical product, such as Fedex, UPS, USPS, etc. If multiple carriers were used for this purchase, please separate them with commas.

shipping_date string

The date on which a physical product began its route to the shipping address, in a clear human-readable format.

shipping_documentation string (expandable)

(ID of a file upload) Documentation showing proof that a product was shipped to the customer at the same address the customer provided to you. This could include a copy of the shipment receipt, shipping label, etc. It should show the customer’s full shipping address, if possible.

shipping_tracking_number string

The tracking number for a physical product, obtained from the delivery service. If multiple tracking numbers were generated for this purchase, please separate them with commas.

uncategorized_file string (expandable)

(ID of a file upload) Any additional evidence or statements.

uncategorized_text string

Any additional evidence or statements.

API SAMPLE

{
  "access_activity_log": null,
  "billing_address": null,
  "cancellation_policy": null,
  "cancellation_policy_disclosure": null,
  "cancellation_rebuttal": null,
  "customer_communication": null,
  "customer_email_address": null,
  "customer_name": null,
  "customer_purchase_ip": null,
  "customer_signature": null,
  "duplicate_charge_documentation": null,
  "duplicate_charge_explanation": null,
  "duplicate_charge_id": null,
  "product_description": null,
  "receipt": null,
  "refund_policy": null,
  "refund_policy_disclosure": null,
  "refund_refusal_explanation": null,
  "service_date": null,
  "service_documentation": null,
  "shipping_address": null,
  "shipping_carrier": null,
  "shipping_date": null,
  "shipping_documentation": null,
  "shipping_tracking_number": null,
  "uncategorized_file": null,
  "uncategorized_text": null
}

HISTORY

v0.1

Initial version

AUTHOR

Jacques Deguest <jack@deguest.jp>

SEE ALSO

Stripe API documentation:

https://stripe.com/docs/api/disputes/evidence_object#dispute_evidence_object

COPYRIGHT & LICENSE

Copyright (c) 2019-2020 DEGUEST Pte. Ltd.

You can use, copy, modify and redistribute this package and associated files under the same terms as Perl itself.