NAME
RT::Extension::ArticleTemplates - Turns Articles into dynamic templates
RT VERSION
Works with RT 4.4 and 5.0.
DESCRIPTION
When this extension is installed, RT parses the content of Articles as a template, when inserting the article into a ticket, using the Text::Template module; this can be used to make your Articles dynamic. Text::Template is the same module that RT's Templates use as well.
VERY IMPORTANT
It's a SECURITY RISK to install this extension on systems where articles can be changed by not trusted users.
if your articles contain text that currently looks like a template, it will begin being parsed as Text::Template code after this extension is installed -- even if it is not a valid template.
INSTALLATION
perl Makefile.PL
make
make install
-
May need root permissions
- Edit your /opt/rt5/etc/RT_SiteConfig.pm
-
If you are using RT 4.2 or greater, add this line:
Plugin('RT::Extension::ArticleTemplates');
For RT 4.0, add this line:
Set(@Plugins, qw(RT::Extension::ArticleTemplates));
or add
RT::Extension::ArticleTemplates
to your existing@Plugins
line. - Patch RT
-
This step is required only for RT versions 5.0.0 and 5.0.1. Apply the patch as follows:
patch -p1 -d /path/to/rt < patches/article-preformatted-ticket-object.patch
- Clear your mason cache
-
rm -rf /opt/rt5/var/mason_data/obj
- Restart your webserver
CONFIGURATION
ArticleTemplatesWithRequestArgs
Enabling this option passes in the Mason request arguments to your article templates as the hashref $request_args
.
Warning: Request args are user-controlled direct input, so all the normal cautions of using them apply. Never trust user input.
Disabled by default.
METHODS
The following methods from RT::Article are redefined:
ParseTemplate $CONTENT, %TEMPLATE_ARGS
Parses $CONTENT string as a template (Text::Template). $Article and other arguments from %TEMPLATE_ARGS are available in code of the template as perl variables.
AUTHOR
Best Practical Solutions, LLC <modules@bestpractical.com>
BUGS
All bugs should be reported via email to
L<bug-RT-Extension-ArticleTemplates@rt.cpan.org|mailto:bug-RT-Extension-ArticleTemplates@rt.cpan.org>
or via the web at
L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-ArticleTemplates>.
LICENSE AND COPYRIGHT
This software is Copyright (c) 2014 by Best Practical Solutions
This is free software, licensed under:
The GNU General Public License, Version 2, June 1991