NAME

RT-Extension-DeactiveActionPref - Deactive action user pref

DESCRIPTION

This extension allow user to specify the action (Respond or Comment) of links that change a ticket to an inactive status, e.g. the default "Resolve" and "Reject" links.

RT VERSION

Works with RT 4.2

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

Add this line:

Plugin('RT::Extension::DeactiveActionPref');

Clear your mason cache

rm -rf /opt/rt4/var/mason_data/obj

Restart your webserver

AUTHOR

Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS

All bugs should be reported via email to

L<bug-RT-Extension-DeactiveActionPref@rt.cpan.org|mailto:bug-RT-Extension-DeactiveActionPref@rt.cpan.org>

or via the web at

L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-DeactiveActionPref>.

COPYRIGHT

This extension is Copyright (C) 2014 Best Practical Solutions, LLC.

This is free software, licensed under:

The GNU General Public License, Version 2, June 1991