NAME
RT::Extension::QuickDelete - Adds a "quick delete" button to RT's standard ticket search interface
SYNOPSIS
perl Makefile.PL
make install
make initdb
Add RT::Extension::QuickDelete to your existin @Plugins line, or create a new @Plugins line:
Set(@Plugins, qw(RT::Extension::QuickDelete));
# If you're using RT 3.6.0 or RT 3.6.1, copy etc/3.6.1/ShowSearch to /opt/rt3/share/html/Elements/ShowSearch
# (This changed file is already included in RT 3.6.2)
# Update your default RT search results format to include favorites link by adding this to your RT_SiteConfig.pm:
Set ($DefaultSearchResultFormat, qq{
'<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__id__</a></B>/TITLE:#',
'<B><A HREF="$RT::WebPath/Ticket/Display.html?id=__id__">__Subject__</a></B>/TITLE:Subject',
Status,
QueueName,
OwnerName,
Priority,
QuickDelete,
'__NEWLINE__',
'',
'<small>__Requestors__</small>',
'<small>__CreatedRelative__</small>',
'<small>__ToldRelative__</small>',
'<small>__LastUpdatedRelative__</small>',
'<small>__TimeLeft__</small>',
'__BLANK__/TITLE:NBSP'});
On RT 4, this extension will not provide a Quick Delete link from the Ticket Display pages. You can add one using the Lifecycles functionality.
AUTHOR
Jesse Vincent <jesse@bestpractical.com>
LICENCE AND COPYRIGHT
Copyright (c) 2007-2011, Best Practical Solutions, LLC. All rights reserved.
This module is free software; you can redistribute it and/or modify it under the same terms as Perl itself. See perlartistic.
DISCLAIMER OF WARRANTY
BECAUSE THIS SOFTWARE IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY FOR THE SOFTWARE, TO THE EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES PROVIDE THE SOFTWARE "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. SHOULD THE SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION.
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