NAME

RT-Extension-ShowTransactionSquelching - Show which users were squelched per transaction

DESCRIPTION

RT allows you to "squelch" which users should not be notified about a transaction. The information about which email addresses were squelched is not readily available from the ticket history, however; this extension adds that information.

RT VERSION

Works with RT 4.2 and greater versions.

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions

Edit your /opt/rt5/etc/RT_SiteConfig.pm

Add this line:

Plugin('RT::Extension::ShowTransactionSquelching');

Clear your mason cache

rm -rf /opt/rt5/var/mason_data/obj

Restart your webserver

AUTHOR

Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS

All bugs should be reported via email to

L<bug-RT-Extension-ShowTransactionSquelching@rt.cpan.org|mailto:bug-RT-Extension-ShowTransactionSquelching@rt.cpan.org>

or via the web at

L<rt.cpan.org|http://rt.cpan.org/Public/Dist/Display.html?Name=RT-Extension-ShowTransactionSquelching>.

LICENSE AND COPYRIGHT

This software is Copyright (c) 2014-2022 by Best Practical Solutions, LLC

This is free software, licensed under:

The GNU General Public License, Version 2, June 1991