NAME

RT-Extension-SwitchUsers - Switch current logged in user to others

DESCRIPTION

This extension provides a way to switch current logged in user to others defined in user custom field "Switch Users Accounts".

RT VERSION

Works with RT 5

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions

make initdb

Only run this the first time you install this module.

If you run this twice, you may end up with duplicate data in your database.

If you are upgrading this module, check for upgrading instructions in case changes need to be made to your database.

Edit your /opt/rt5/etc/RT_SiteConfig.pm

Add this line:

Plugin('RT::Extension::SwitchUsers');

Set the group which users belong to can switch users.

Set($SwitchUsersGroup, 'Core Team');

Set fields all the switched users can share:

Set(@SwitchUsersSharedFields, qw/EmailAddress SMIMECertificate/);

CAVEAT: please don't share Name field as it's been used to distinguish switched users.

Clear your mason cache

rm -rf /opt/rt5/var/mason_data/obj

Restart your webserver

AUTHOR

Best Practical Solutions, LLC <modules@bestpractical.com>

BUGS

All bugs should be reported via email to bug-RT-Extension-SwitchUsers@rt.cpan.org or via the web at rt.cpan.org.

LICENSE AND COPYRIGHT

This software is Copyright (c) 2018-2023 by Best Practical Solutions, LLC

This is free software, licensed under:

The GNU General Public License, Version 2, June 1991