NAME

RT::Interface::Email::RequiredHeaders - only accept new tickets via email with a certain header

SYNOPSIS

Used to enforce ticket-creation from a web-interface.
Doesn't accept new emails to the support queue without a special header.

INSTALL

 # etc/RT_SiteConfig.pm
 # Note: Must come before Filter::TakeAction in MailPlugins (if present)

 Set(@Plugins,(qw/
     RT::Interface::Email::RequiredHeaders
 /));
 Set(@MailPlugins, (qw/
     Auth::MailFrom
     RequiredHeaders
 /));
 Set(%Plugin_RequiredHeaders, (
     "required"  => [qw/X-RT-RequiredHeader/], # required is always required
     # "queues"  => [qw/General/],             # defaults to all queues
     # # change default rejection message:
     # "message" => "Error: You can only submit issues via the web.",
));

AUTHOR

Alister West - http://alisterwest.com/

LICENCE AND COPYRIGHT

Copyright 2013, Alister West

This module is free software; you can redistribute it and/or
modify it under the same terms as Perl. See http://dev.perl.org/licenses/.

CHANGES

1.2 - 2013-06-03 - CPAN-ified

1.1 - 2013-06-03 - GitHub-ified

1.0 - 2013-05-30 - Initial working plugin

GetCurrentUser - RT MailPlugin Callback

Returns: ($CurrentUser, $auth_level) - not-triggered passthough inputs.
Returns: ($CurrentUser, -1 )         - halt further processing and send rejection notice.

See RT::Interface::Email::GetAuthenticationLevel for more on $auth_level.