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RT-Extension-SLA-0.08
River stage zero No dependents

Changes for version 0.08 - 2014-06-11

  • Compatibility with RT 4.2
  • Skip setting date if it is already the current value

Modules

RT::Action::SLA
base class for all actions in the extension
RT::Action::SLA_SetDefault
set default SLA value
RT::Action::SLA_SetStarts
set starts date field of a ticket according to SLA
RT::Condition::SLA_RequireDueSet
checks if Due date require update
RT::Condition::SLA_RequireStartsSet
checks if Starts date is not set
RT::Extension::SLA
Service Level Agreements for RT
RT::Extension::QueueSLA
default SLA for Queue

Provides

RT::Action::SLA_SetDue
in lib/RT/Action/SLA_SetDue.pm
RT::Condition::SLA
in lib/RT/Condition/SLA.pm
RT::Condition::SLA_RequireDefault
in lib/RT/Condition/SLA_RequireDefault.pm
RT::Queue
in lib/RT/Queue_SLA.pm

Other files