NAME

RT-Extension-ReplyWithMail - Reply to the ticker using your default mail client

DESCRIPTION

This extension adds an extra action in your actions menu, named "ReplyWithMail". This action uses the mailto: HTML tag to generate a base mail structure, so that you can reply using your native email client instead of RT's WebUI

RT VERSION

Works with RT 5.0.2

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

Add this line:

Plugin('RT::Extension::ReplyWithMail');

Clear your mason cache

rm -rf /opt/rt4/var/mason_data/obj

Restart your webserver

AUTHOR

Averkios Averkiadis <averkios at outlook dot com>

All bugs should be reported via email to bug-RT-Extension-ReplyWithMail@rt.cpan.org or via the web at rt.cpan.org.

LICENSE AND COPYRIGHT

This software is Copyright (c) 2021 by Averkios Averkiadis

This is free software, licensed under:

The GNU General Public License, Version 2, June 1991