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RT-Extension-AutomaticAssignment-0.02
River stage zero No dependents

Changes for version 0.02 - 2016-09-09

  • fix some corner cases in ExcludedDates filter
  • debug logging for filters and choosers
  • testing infrastructure
  • reduce log level for "no automatic assignment config"
  • add an evaluation context for dry_run and filtering/choosing at a time other than "now"

Modules

RT::CustomFieldValues::ServiceBusinessHours
Provide RT's %ServiceBusinessHours as a dynamic list of CF values
RT::Extension::AutomaticAssignment
automatically assign tickets based on rules

Provides

RT::Action::AutomaticAssignment
in lib/RT/Action/AutomaticAssignment.pm
RT::Action::AutomaticReassignment
in lib/RT/Action/AutomaticReassignment.pm
RT::Extension::AutomaticAssignment::Chooser
in lib/RT/Extension/AutomaticAssignment/Chooser.pm
RT::Extension::AutomaticAssignment::Chooser::ActiveTickets
in lib/RT/Extension/AutomaticAssignment/Chooser/ActiveTickets.pm
RT::Extension::AutomaticAssignment::Chooser::Random
in lib/RT/Extension/AutomaticAssignment/Chooser/Random.pm
RT::Extension::AutomaticAssignment::Chooser::RoundRobin
in lib/RT/Extension/AutomaticAssignment/Chooser/RoundRobin.pm
RT::Extension::AutomaticAssignment::Chooser::TimeLeft
in lib/RT/Extension/AutomaticAssignment/Chooser/TimeLeft.pm
RT::Extension::AutomaticAssignment::Filter
in lib/RT/Extension/AutomaticAssignment/Filter.pm
RT::Extension::AutomaticAssignment::Filter::ExcludedDates
in lib/RT/Extension/AutomaticAssignment/Filter/ExcludedDates.pm
RT::Extension::AutomaticAssignment::Filter::MemberOfGroup
in lib/RT/Extension/AutomaticAssignment/Filter/MemberOfGroup.pm
RT::Extension::AutomaticAssignment::Filter::MemberOfRole
in lib/RT/Extension/AutomaticAssignment/Filter/MemberOfRole.pm
RT::Extension::AutomaticAssignment::Filter::WorkSchedule
in lib/RT/Extension/AutomaticAssignment/Filter/WorkSchedule.pm
RT::Extension::AutomaticAssignment::Test
in lib/RT/Extension/AutomaticAssignment/Test.pm

Other files