NAME

RT::Extension::AddAttachmentsFromTransactions - Add Attachments From Transactions

DESCRIPTION

With this plugin you can attach attachments from previous transactions to a reply or comment.

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

If you are using RT 4.2 or greater, add this line:

Plugin('RT::Extension::AddAttachmentsFromTransactions');

For RT 4.0, add this line:

Set(@Plugins, qw(RT::Extension::AddAttachmentsFromTransactions));

or add RT::Extension::AddAttachmentsFromTransactions to your existing @Plugins line.

Clear your mason cache

rm -rf /opt/rt4/var/mason_data/obj/*

Restart your webserver

AUTHOR

Christian Loos <cloos@netsandbox.de>

LICENSE AND COPYRIGHT

This software is Copyright (C) 2012-2014, Christian Loos.

This is free software, licensed under:

The GNU General Public License, Version 2, June 1991

SEE ALSO

http://bestpractical.com/rt/

http://www.gossamer-threads.com/lists/rt/users/107976

https://github.com/bestpractical/rt/tree/4.4/attach-from-transactions

THANKS

Thanks to BÁLINT Bekény for contributing the code from his implementation.

Also Thanks to Best Practical Solutions who are working on this feature for RT 4.4 on the '4.4/attach-from-transactions' branch where I've borrowed some code for this extension.