NAME

RT::Extension::SideBySideView - SideBySide Ticket View for RT

DESCRIPTION

Based on an original Idea from Steve Turner (MIT) and Markus Dirr (GreenCircle) and the ground work of Thomas Sibley (BestPractical) and some Ideas from BPS Wiki this AddOn will give you the option to change the Ticket View from original BPS View to a so called SideBySide Ticket View (known from wiki).

RT users will find a new "Display History besides Metadata" option within the "Ticket display" section of their Preferences.

INSTALLATION

perl Makefile.PL

make

make install

May need root permissions

Edit your /opt/rt4/etc/RT_SiteConfig.pm

If you are using RT 4.2 or greater, add this line:

Plugin('RT::Extension::SideBySideView');

For RT 4.0, add this line:

Set(@Plugins, qw(RT::Extension::SideBySideView));

or add RT::Extension::SideBySideView to your existing @Plugins line.

Clear your mason cache

rm -rf /opt/rt4/var/mason_data/ob

Restart your webserver

UPGRADING

If you are upgrading from 0.03 or earlier, you must remove the old version of this extension before installing the new version by running:

rm -rf /opt/rt4/local/plugins/RT-Extension-SideBySideView/

AUTHORS

Torsten Brumm http://technik.picturepunxx.de/ <tbrumm@mac.com>

Christian Loos <cloos@netsandbox.de>

LICENCE

This library is free software; you can redistribute it and/or modify it under the same terms as Perl itself.

THANKS

Steve Turner (MIT)

Markus Dirr (GC)

Thomas Sibley (BPS)

Christian Loos (NetCologne)