NAME

RT::Action::OwnerAwayReassign

DESCRIPTION

Scrip action, meant to be paired with RT::Condition::OwnerAway. Reassigns the ticket's owner to Nobody and leaves an internal comment explaining that the previous owner is away. Runs the actual mutation as RT->SystemUser so it succeeds regardless of the replying user's rights, and uses Comment (not Correspond) so the note stays internal and can't re-trigger the "On Correspond" condition that fired this scrip.