Revision history for RT-Extension-AwayMode

0.03  2026-08-07
      - Hand tickets off on comments as well as replies. An rt-mailgate run
        with --action comment records incoming mail as a Comment rather than
        a Correspond transaction, so a Correspond-only condition never saw
        those replies. See UPGRADING in the docs: existing installs need a
        one-time database tweak to widen the installed scrip condition.
      - New $AwayModeTransactionTypes option to narrow which transaction
        types trigger the handoff (default: Correspond and Comment).
      - New $AwayModeIgnorePrivilegedComments option (off by default) to
        exempt comments written by privileged users, so a colleague's
        internal note doesn't unassign the ticket.

0.02  2026-08-07
      - Let administrators set or clear away mode for other users, from
        Admin -> Users -> (select a user) -> Settings -> Away Mode. Requires
        the AdminUsers right and writes the same preference the self-service
        page does.
      - Don't hand off a ticket when the away owner is the one replying: if
        they answer a ticket they own, they're evidently still working on it.
      - Fix away dates being stored one day early for users in timezones east
        of UTC. Dates were parsed in the user's timezone but rendered back to
        ISO in UTC.

0.01  2026-08-06
      - Initial release