NAME

RT::Extension::AttachmentViewer - View full size attachments from the dropzone

DESCRIPTION

By default, when attachments are to be uploaded in RT, the dropzone where there are added shows a thunbmbnail. This extention allows to click on the thumbnail to view the full size attachment in a popup, whether it's an image, a PDF, an audio, an HTML or a text file, otherwise it can be downloaded in your browser.

RT VERSION

Works with RT 5 and RT 6.

INSTALLATION

export $RTHOME=/home/of/your/RT/installation/lib

This is needed if your RT installation directory is not /opt/rt6/ for RT 6 nor C/opt/rt5/> for RT 5.

perl Makefile.PL

make

make install

May need root permissions

Edit your /opt/rt6/etc/RT_SiteConfig.pm

Add this line:

Plugin('RT::Extension::AttachmentViewer');

or add RT::Extension::AttachmentViewer to your existing @Plugins line.

Clear your mason cache

rm -rf /opt/rt6/var/mason_data/obj

Restart your webserver

AUTHOR

Gérald Sédrati <gibus@easter-eggs.com>

REPOSITORY

https://github.com/gibus/RT-Extension-AttachmentViewer

BUGS

All bugs should be reported via email to

bug-RT-Extension-AttachmentViewer@rt.cpan.org

or via the web at

rt.cpan.org.

LICENSE AND COPYRIGHT

This software is Copyright (c) 2026 by Gérald Sédrati, Easter-Eggs

This is free software, licensed under:

The GNU General Public License, Version 3, June 2007