NAME

RT::Extension::AttachmentViewer - View full size attachments from the dropzone

DESCRIPTION

By default, when attachments are to be uploaded in RT, the dropzone where they are added shows a thubmbnail. This extension enhances the attachment dropzone in RT by allowing users to click on a file preview to display it in a modal viewer. It supports images, PDFs, audio, HTML, and text files. Other file types are opened using the browser's default behavior.

RT VERSION

Works with RT 5 and RT 6.

INSTALLATION

• export $RTHOME=/home/of/your/RT/installation/lib

  This is needed if your RT installation directory is not /opt/rt6/ for RT 6 nor C/opt/rt5/> for RT 5.

• perl Makefile.PL

• make

• make install

  May need root permissions

• Edit your RT_SiteConfig.pm (usually located in /opt/rt5/etc or /opt/rt6/etc)

  Add this line:

    Plugin('RT::Extension::AttachmentViewer');
  

  or add RT::Extension::AttachmentViewer to your existing @Plugins line.

• Clear your mason cache

    rm -rf /opt/rt6/var/mason_data/obj
  

• Restart your webserver

AUTHOR

Gérald Sédrati gibus@easter-eggs.com

REPOSITORY

https://github.com/gibus/RT-Extension-AttachmentViewer

BUGS

All bugs should be reported via email to

bug-RT-Extension-AttachmentViewer@rt.cpan.org

or via the web at

rt.cpan.org.

LICENSE AND COPYRIGHT

This software is Copyright (c) 2026 by Gérald Sédrati, Easter-Eggs

This is free software, licensed under:

The GNU General Public License, Version 3, June 2007