Changes for version 0.05 - 2006-11-21
- Hi, Jesse. I've been working on RT a bit lately, and fixed a bug in the RT-Action-LinearEscalate extention. It will fail if the due date is before the created date. This happened to us when a user created a ticket with the current date as the due date. This give a due date with the clock part set to 0:0:0, and thus a due timestamp before the created timestamp.
- This patch fixed the problem by making sure such due date is ignored when calculating priorities. It also fixes a potential problem (divison by zero) if the due and created date ended up as the same value.
- I also added some logging, to make sure it is possible to figure it out in the log when tickets was silently escalated.
- Petter Reinholdtsen <pere@hungry.com>