NAME

RT::Extension::CustomFieldsOnUpdate - edit ticket's custom fields on reply/comment

DESCRIPTION

This extension adds often requested feature - update of ticket's custom fields on reply and comment.

This is for RT 4.0.x, solutions for older versions available on the wiki, start from CustomFieldsOnUpdate page [1].

[1] http://requesttracker.wikia.com/wiki/CustomFieldsOnUpdate

INSTALLATION

It's sad but RT 4.0.0 - 4.0.2 miss a tiny feature, so you have to apply patches/RT-4.0.0-2-edit-ticket-custom-fields-in-table.patch. This change is part of RT 4.0.3.

Otherwise installation is common:

perl Makefile.PL
make
make install

Register 'RT::Extension::CustomFieldsOnUpdate' in the site config;

Set(@Plugins, qw(
    RT::Extension::CustomFieldsOnUpdate
    ... other plugins you may have ...
));

AUTHOR

Ruslan Zakirov <ruz@bestpractical.com>

LICENSE

Under the same terms as perl itself.