Changes for version 0.05 - 2011-07-31

  • don't set default SLA for reminders
  • switch over RT::Test in tests

Modules

base class for all actions in the extension
set default SLA value
set starts date field of a ticket according to SLA
checks if Due date require update
checks if Starts date is not set
Service Level Agreements for RT
default SLA for Queue

Provides

in lib/RT/Action/SLA_SetDue.pm
in lib/RT/Condition/SLA.pm
in lib/RT/Condition/SLA_RequireDefault.pm
in lib/RT/Extension/SLA/Test.pm
in lib/RT/Queue_SLA.pm