NAME

RT::Extension::SummaryByUser - portlets to show ticket counters per user

DESCRIPTION

This extension ships with OwnerSummary portlet you can use in a dashboard and/or RT at glance. To make it available you must register it in the RT config using $HomepageComponents option. For more correct results and work without errors in any version prior to RT 3.8.5 you must apply patches that is shipped with this distribution in the patches directory. First of all apply RT-3.8.4-chart-improvements.patch then RT-3.8-use_distinct_count_for_charts_when_required-2.patch. Also, DBIx::SearchBuilder has been updated as well, and you need 1.56 or newer.

Don't forget to register plugin in the @Plugins config option.

REPOSITORY

http://github.com/ruz/RT-Extension-SummaryByUser

AUTHOR

Ruslan Zakirov <Ruslan.Zakirov@gmail.com>

LICENSE

Under the same terms as perl itself.